if you are eligible for refund , we will credit the refund to your original payment method within 5-10 business days.we will credit the refund to your original payment method within 5-10 business days. minus any applicable shipping and handling charges.
Additionally, if you cancel your order, a 5% fee will be deducted from your refund amount to cover the payment provider processing fees incurred by us.
Please note that returns will only be accepted under the following conditions:
- If the item is defective.
- If the item is damaged.
- If the item is not working.
Returns will not be accepted for reasons such as color preference, not liking the product, or similar reasons. If we accept a return based on an issue with the product, but find that the item is in satisfactory condition upon inspection, you will be responsible for the shipping charges for both the return and the reshipment.
Please note the return request should be made within 5 days of receiving the product. After that we will not accept any request for returns.
Exchanges
If you would like to exchange your item(s), please contact our customer service team. We will provide you with instructions on how to return your item(s) and process your exchange.
Please note that you are responsible for the shipping costs associated with returning your item(s) for an exchange.
We will deliver the exchanged item within 7-10 days business and we will pick up the damaged item in the same time.
Defective or Damaged Items
If you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order. We will provide you with instructions on how to return your item(s) for a refund or exchange. In case of a defective or damaged product, a 100% refund will be provided but should be informed within 3 days.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us.