1. Shipping Methods and Times
At M.T Enterprises, we are committed to delivering your high-quality open-box accessories to your doorstep quickly and efficiently. We offer several shipping methods to cater to your needs:
- Standard Delivery: Our standard Delivery option typically takes 3-7 business days for delivery, depending on your location. Please note that these delivery times may vary during peak seasons or due to unforeseen circumstances.
- Expedited Delivery: For those who need their accessories sooner, we provide an expedited Delivery option. This service usually takes 2-3 business days for delivery.
- International Delivery: We offer international shipping to customers worldwide. Delivery times for international orders may vary depending on your location and the chosen shipping method.
2. Order Processing
We understand that receiving your order promptly is essential. We strive to process all orders as quickly as possible. Orders placed before 2 PM on business days will usually be processed and shipped on the same day. Orders placed after 2 PM or on weekends and holidays will be processed the following business day.
3. Delivery Costs
Shipping costs are calculated based on the shipping method you choose, the weight and dimensions of your package, and your shipping destination. You can view the shipping costs during the checkout process before finalizing your order.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email/message containing a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to you. You can also track your order by logging into your M.T Enterprises account.
5. Shipping Restrictions
Please be aware that there may be restrictions on shipping certain products to specific locations due to local regulations or customs policies. If you have concerns about shipping to your location, please contact our customer service team, and we will do our best to assist you.
6. Shipping Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather conditions, customs inspections, or carrier issues. We appreciate your understanding in such situations.
7. Order Delivery
Upon receiving your package, please inspect it carefully to ensure that it arrives in excellent condition. If you notice any damage or discrepancies with your order, please contact our customer service team within 2 Days of receiving your order.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy and Refund Policy.
At M.T Enterprises, we are dedicated to providing you with exceptional customer service and delivering your open-box accessories in a timely manner. If you have any questions or concerns about our shipping policy or need further assistance, please don't hesitate to contact us.
Thank you for choosing mobikingwholesale.com for all your accessory needs. We look forward to serving you and ensuring a seamless shopping experience.